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Frequently Asked Questions
Q
How can I trust your company?
A
We have 16 years of experience in windows and doors manufacturing, and you are welcome to visit our facility anytime. We are certified by SGS and verified as an Alibaba Gold Supplier.
Q
What is your production lead time?
A
Lead time is typically 25 to 40 days upon receipt of the deposit and approval of production drawings, subject to specific order requirements and material selections.
Q
What is the minimum order quantity (MOQ)?
A
Our minimum order quantity is 1 piece for standard profile configurations.
Q
Do you accept customized designs and dimensions?
A
Yes, fully customized dimensions and styles are supported. In addition to a variety of standard models, our dedicated engineering team can fulfill bespoke architectural requests.
Q
What finish colors are available?
A
Options can be matched against standard color cards, international RAL charts, Interpon powder coatings, or physical customer samples.
Q
What are your packaging standards and hardware options?
A
Items are wrapped with protective film and packaged in heavy-duty cartons (non-glass items) or reinforced wooden crates (glazed units). Hardware selections include top German, Australian, and premium domestic brands.