Q1: Are you a factory or a trading company?
A: We are a professional manufacturing factory.
Q2: Where is your factory located and how can I visit?
A: Our factory is located in Wenzhou City, Zhejiang Province, China. You can reach us conveniently by air, train, bus, or car.
Q3: What is your sample policy and preparation time?
A: Typically, samples are sent via express freight collect. Without extra special customization requirements, preparation is completed within 10 days.
Q4: What is the delivery lead time for mass production?
A: Mass production usually takes approximately 30 to 40 days after all artwork and technical specifications are confirmed.
Q5: What payment terms and minimum order quantities (MOQ) do you support?
A: We accept T/T and L/C at sight. The MOQ for regular bulk production is 100 pcs per item, while custom sample orders start from 1 set.
Q6: Do you accept OEM and custom designs?
A: Yes, we provide full OEM customization support for designs, dimensions, materials, and colors according to your project requirements.